Natural Gas Safety

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Natural Gas Safety in the Home
If you suspect a gas leak in or around your home, report it immediately to Danville Utilities at 434-799-5284. Keep people clear of the area and ensure there is no risk of ignition (for instance, someone smoking or using a mobile telephone or electrical appliance in the near vicinity).

If you smell gas inside your home:
  • Extinguish all flames and pilot lights.
  • Open doors and windows for ventilation.
  • Do not operate electrical equipment or use a naked flame or other ignition source, including light switches, cell phones, pagers, or cigarettes in the area of the suspected leak.
  • Evacuate everyone from the house and wait for the City's authorized Utility Department service person to arrive and evaluate the situation.

  • Pilot lights and main burners should produce a blue flame. Call the manufacturer or a qualified gas fitter if the flame is yellow or red.
  • Have all gas appliances serviced according to manufacturers instructions.
  • Always take care around gas appliances – do not leave papers, rags, paint or other flammable material near them.
  • Do not spray aerosols near operating gas appliances. The flammable gas in aerosols can be a fire hazard.
  • Bottled LP Gas and natural gas are different. Operating an appliance on the wrong type of gas can be hazardous.
  • Never tamper with safety valves or other fittings and do not use excessive force to open or close gas control knobs.
  • Only use gas appliances for their intended purpose. Never use an oven to heat a room or as a clothes dryer.
  • Always supervise young children near heaters or any gas appliance.
  • Never use any outdoor gas appliances indoors.
  • Ensure gas installations, including gas meters and pressure regulators are maintained in a safe condition and protected from damage or interference.