Emergency Fire Dispatch

EFD Certification: The Emergency Fire Dispatcher (EFD) through the use of the FPDS™ brings the science of structured call processing to the fire-rescue field. Completion of this course provides students with confidence to begin using the protocol on-line in the busiest of communication centers. Classes use hands-on teaching, class participation, simulated and actual calls, and feedback to prepare the students for work in a communication center.