National Academies of Emergency Dispatch

The Mission of the National Academies of Emergency Dispatch:

"To advance and support the public-safety emergency telecommunications professional and ensure that citizens in need of emergency, health, and social services are matched safely, quickly, and effectively with the most appropriate resource."

National Academies of Emergency Dispatch (NAED)

The Mission of the College of Fellows: "To conduct an on-going review of the current standards of care and practice in EMD, Fire, Police, and other areas of public safety telecommunications and evaluate the tools and mechanisms used to meet or exceed those standards."

The Goals & Objectives of the National Academies of Emergency Dispatch:

  • "To use and promote the fundamental principles of the scientific method in the pursuit of the Mission."
  • "To advocate a single, scientifically defensible protocol which becomes the unifying standard under which all professional emergency dispatchers practice."
  • "To advance professionalism within the dispatch community by establishing and promoting an ethics policy as well as minimum standards for curriculum, instruction, certification, recertification, and accreditation of centers."
  • "To provide opportunities for members to improve themselves and their organizations through facilitation of communication, providing comprehensive information resources and creating high-quality training and continuing dispatch education through seminars, publications and other media designed to meet our members needs."
  • "To establish and promote a collegial, research-based culture that welcomes the expertise of many disciplines through the creation of standing committees, task forces, and subgroups that reach out to other organizations and advise the Academies."
  • "To be recognized as the authoritative, independent voice that represents the emergency dispatcher and enhances the profession."