The Fire Department responded last year to a record 8,411 calls – an increase that was due in part to Tropical Storm Michael that came through the area in October.
The average number of calls per day was 23.04, but call volume reached 109 calls on the day Michael arrived. Call volume remained busy in the aftermath of Michael.
The 8,411 calls were a 3.87 percent increase over 2017. Call volume has increased four of the last five years. The busiest apparatus for the year was Engine 1 out of the Lynn Street station. Engine 5 out of Third Avenue station and Engine 2 out of the Piney Forest Road station were second and third.
The department responded to 37 working fires in 2018. That number was the most since 2015 when there were 41 working fires.
Three civilian deaths from fires occurred in 2018, and there were four civilian fire injuries. Two firefighters were injured during the year.
The 911 Dispatch Center answered 108,271 incoming calls, with 46,293 or 42.7 percent of those being 911 calls. Dispatchers processed 38,660 outgoing calls, while also communicating via radio with several departments.