Why did a service truck go through my neighborhood without stopping to restore my power?
Service crews often must first tackle public safety hazards and repairs that restore power to hospitals or police and fire departments. A truck may have passed your home on the way to one of these high-priority assignments.

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1. What should I do if I lose power?
2. Once I have reported an outage, what steps do you take?
3. Why can't Danville Utilities tell me when my power will be restored?
4. What if a power line falls into my yard?
5. Why did a service truck go through my neighborhood without stopping to restore my power?
6. Why did my power come back on, then go off again a few minutes later?
7. What if I have medical equipment?
8. Can I use a portable generator to produce electricity for my home during an outage?