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Airport
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Aircraft fueling and rental cars are offered through General Aviation, Inc. For more information, please contact General Aviation, Inc. at (434) 793-7033. |
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The airport's primary runway is 6,500 feet and is supported by a precision instrument landing system. |
City Attorney
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The office of the City Attorney cannot provide legal advice to citizens in private matters, nor is the office permitted to make referrals to citizens for private attorneys. This office does not prosecute violations of State law or local ordinances; all prosecutions are handled by the Office of the Commonwealth's Attorney. |
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How to File a Notice of Claim Section 15.2-209 of the Code of Virginia requires that any person seeking to assert a claim for negligence against the City provide Notice of the events giving rise to the claim within six months of the date of occurrence. This Notice must be in writing and be provided to the Office of the City Attorney. The written Notice should contain: 1. The claimant’s name and address; 2. The date of the incident; 3. The location where the incident occurred; and 4. A brief description of what happened and why you contend the City is responsible. The Notice may be mailed to: City Attorney’s Office, P.O. Box 330 Danville, Virginia 24543 or delivered in person to: 427 Patton Street, Room 421 Danville, VA 24541 or faxed to : (434) 797-8972 The Notice must be received within six months of the date of the incident described. Upon receipt, the City Attorney’s Office will forward the Notice of Claim to the Virginia Municipal League. The claimant will receive a letter confirming receipt of the Notice and, if timely, will acknowledge the forwarding of the Notice to Virginia Municipal League. It is the Virginia Municipal League's responsibility to investigate and evaluate the claim and determine whether any payment will be voluntarily made. |
City Clerk
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Contact the Bureau of Vital Records in Richmond, Virginia at (804) 662-6200. |
City Council
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You may contact member of City Council using the phone numbers, email addresses, and mailing addresses provided on the City Council members portion of this site. Members of the Council |
City Manager
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Applications for employment with the City of Danville are completed online through our Job Opportunities page. Applicants are required to have an email address and an account with Government Jobs. Detailed instructions are available on our Hiring Process page. Hiring Process. |
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You may contact members of City Council using the phone numbers, email addresses, and mailing addresses provided on the City Council portion of this site. |
City Manager - Council-Manager Form of Government
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The City of Danville adopted a council-manager form of government in 1950. |
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The manager is hired to serve the council and the community and brings to the local government the benefits of his/her training and experience in administering municipal or county projects and programs. The manager prepares a budget for the council’s consideration; recruits, hires, terminates, and supervises government staff; serves as the council’s chief advisor; and carries out the council’s policies. Council members and residents count on the manager to provide complete and objective information about local operations, discuss the pros and cons of alternatives, and offer an assessment of the long-term consequences of their decisions. Appointed managers serve at the pleasure of the governing body. They can be fired by a majority of the council, consistent with local laws, or any employment agreements they may enter into with the council. The manager makes policy recommendations to the council for consideration and final decision. The manager is bound by whatever action the council takes, and control is always in the hands of the elected representatives of the people. |
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The council is the community’s legislative and policymaking body. Power is centralized in the elected council, which, for example, approves the budget and determines the tax rate. The council also focuses on the community’s goals, major projects, and such long-term considerations as community growth, land use development, capital improvement and financing, and strategic planning. The council hires a professional manager to implement the administrative responsibilities related to these goals and supervises the manager’s performance. |
City Treasurer
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No, we accept cash, check, or money order. |
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Yes, you can make payments and have until mid-December. Penalty and interest is added after May 1. |
City TV20
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Please send a letter that includes the date and time of when the program aired along with a check for 10.00 to City TV-20 427 Patton St. Rm 423 Danville, Va 24541 |
Clerk of Circuit Court
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The Office of the Clerk of the Circuit Court is located on the third floor of the James F. Ingram Justice Center at: 401 Patton St. Danville, VA 24541 |
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9:00am to 4:00pm, Monday, Tuesday, Thursday and Friday; and from 9:00am to 1:00pm on Wednesday. |
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Certified copies of birth and death certificates are maintained by the Division of Vital Records and Health Statistics in Richmond, Virginia (804-662-6200). A certified copy of a vital record may be obtained by mailing a completed application and the required fee to the Division of Vital Records. Applications may be obtained in the Danville Circuit Court Clerk’s Office or may be printed from this site. Division of Vital Records and Health Statistics |
Clerk of Circuit Court - Administration of Estates
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Go to the Clerk's Office of the jurisdiction where the decedent was last known to reside. If none, then go to the Clerk's Office of the jurisdiction where the decedent owned real estate. If none, then go to the Clerk's Office of the jurisdiction where the decedent died or had any estate. The Clerk's Office in the City of Danville is located on the third floor of the Courts and Jail building at 401 Patton Street. |
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The full name of the decedent, age, address, place and date of death, marital status, approximate value of real estate in Virginia, approximate value of tangible personal property (furniture, livestock, machinery, vehicles, etc.) and value of intangible personal property (cash, checking, savings accounts, stocks, bonds, etc.), along with a certified copy of the Death Certificate. |
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State probate tax is 10 cents and local tax is .333 cents for $100.00 of value of estate at the time of death. Recording fee of $32.00 plus additional fees for pages in excess of 10. Qualification fee based on value of estate. |
Clerk of Circuit Court - Land Records
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Ownership may be transferred by preparation of a new deed, which has been properly signed. The new deed must be recorded in the Circuit Court Clerk's Office where the real estate is located. Procedures for transfer of ownership if the owner of the real estate is deceased are more fully discussed in Administration of Estates. More... |
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There are various types of deeds and recording fees and taxes vary depending on the type of deed to be recorded. You may use the Virginia Courts Deed Calculation System to obtain fees or contact the Clerk's Office for assistance. More... |
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The employees of the Clerk's Office are prohibited by law from performing title examinations. We can assist you in locating a specific lien record, but cannot perform a title search. You may contact a licensed attorney to have a title search performed. |
Commissioner of Revenue
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If you are receiving monetary compensation for products sold or services rendered you will need a Danville City Business License. |
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The current rate is Six percent (6%) of the cost of meals and/or drinks. |
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Meals tax was imposed by the Danville City Council on February 1, 1987 to be charged on all prepared foods and/or drinks in any and all types of eating establishments within the city limits of Danville, VA |
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Beginning July 1, 2000, the Virginia General Assembly exempted the food tax on factory sealed containers, including alcoholic beverages. Those served in factory containers will not be subject to meals tax. Drinks served in paper, glass, or plastic cups will require the full application of meals tax. Potato chips, nabs, cookies, candy, pastries and ice cream, etc. sold in original factory wrapper and not sold as part of a meal are also excluded from tax. View a list of Foods and Food Products |
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Motor Vehicles normally garaged in the City of Danville are required to be registered using a current registration card from DMV with the Commissioner of the Revenue for Personal Property Tax purposes. |
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Notify both the DMV at 800-435-5137 and the Commissioner of the Revenue Office at 434-799-5145 immediately if possible or within 30 days. |
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You may e-file, i-file or use paper forms to file your return. The fastest way to file is electronically file (e-file) and Internet file (i-file) from the Virginia Department of Taxation website. This process usually takes from 8 to 10 days until taxpayer receives refund. Paper returns may take longer to process, usually up to 4 weeks for refunds to be issued. Virginia Department of Taxation website |
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If you filed your return electronically (e-file), or used Internet filing options (ifile), your refund should be processed within 10 days. You may check the status of your refund for online filing at the Virginia Department of Taxation website. If you filed a paper return, allow four weeks from the date you filed for complete processing of your return. When filing of tax return is completed, please allow 3 to 8 business days for Direct Deposit transactions to process, and 8 to 10 business days for checks to be mailed. Virginia Department of Taxation website |
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At the Virginia Department of Taxation website you may check the status of your refund at Online Filing. You may use your touch-tone phone to call Tele-Tax at (804) 367-2486 for the automated refund tax service 24 hours a day, or you may call our office for assistance at (434) 799-5145. Virginia Department of Taxation website |
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You must file if you are: · Single and your VAGI (VA adjusted gross income) is $11,250 or more. · Married filing jointly and your combined VAGI is $22,500 or more. · Married filing separate and your VAGI is $11,250 or more. (If you are not required to file, but you had Virginia income tax withheld, you are entitled to a refund of the amount withheld. You must file a return to receive a refund.) |
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You can get forms from the Commissioner of the Revenue office at 311 Memorial Drive 2nd floor, Danville, VA. You may download forms from the Virginia Department of Taxation website. The Public Library may also have forms available Virginia Department of Taxation website |
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Notify the DMV at 800-435-5137 and the Commissioner of the Revenue Office at 434-799-5145 of your new address immediately if possible or within 30 days. |
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City of Danville residents may mail returns to our office: Commissioner of Revenue P.O. Box 480 Danville, VA 24543 Or directly to the Department of Taxation at the addresses listed below: Refund Returns: Virginia Department of Taxation P.O. Box 1498 Richmond, VA 23218-1498 Tax Due Returns: Virginia Department of Taxation P.O. Box 760 Richmond, VA 23218-0760 |
Community Development Administration
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For more information on active development cases in the City of Danville, contact the Development Coordinator at (434) 799-5261. |
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You may contact the Housing & Development Division at (434) 799-6413. |
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Permits are required for most of the improvements made to buildings and structures. Separate plumbing, electrial and mechanical permits are required if such work is to be performed. The purpose of obtaining a permit is to allow the enforcement of the codes which have been adopted as law by the state. The enforcement of these codes is carried out to protect the public health, safety and welfare. As a homeowner or business owner you have an investment in the property that will be built or remodeled and it must comply with the codes, if not your investment could be reduced. Therefore, a permit is used to notify the Code Official that you are constructing or remodeling a building so he or she can ensure code compliance. |
Community Development Housing
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Contact the Housing and Development Division at (434) 799-5260 and complete an application. You must have good credit and a source of income. You also must meet the overall debt criteria and not owe the City money. |
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Contact Telamon at 1-800-656-1501 for housing purchase or Pittsylvania County Community Action Agency at (434) 432-8250 for rehabilitation assistance. Also, Danville-Pittsylvania County Habitat for Humanity may be able to assist you. They can be contacted at (434) 793-3630. In addition, the Southern Area Agency on Aging (SAAA) may be able to assist you if you are elderly. They can be contacted at 1-800-468-4571. |
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The Section 8 program is administered by the Danville Redevelopment & Housing Authority (DRHA). They can be contacted at (434) 793-1222. |
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City tax sales and foreclosures only occur a few times a year at best. Properties are auctioned to the highest bidder. The City takes in the money that is owed and gives any extra money received to the property owner. Such sales are advertised in the legal section of the newspaper. There are no lists available. Condemned properties belong to the property owners and not the City. You should contact the owner to inquire about purchasing the property. The City Real Estate Assessor can provide owner information. They can be contacted at (434) 799-5120. |
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Types of projects/activities generally eligible for funding include: acquisition, rehabilitation, development of public improvements, facilities and housing; public services (limited to 15% of entitlement amount); restoration of historic properties; removal of materials and architectural barriers that restrict mobility or accessibility; special economic development activities; planning and administration; and other community development projects. |
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You may contact the Housing & Development Division at (434) 799-6413. |
Community Development Inspections
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Permits are required for most of the improvements made to buildings and structures. Separate plumbing, electrial and mechanical permits are required if such work is to be performed. The purpose of obtaining a permit is to allow the enforcement of the codes which have been adopted as law by the state. The enforcement of these codes is carried out to protect the public health, safety and welfare. As a homeowner or business owner you have an investment in the property that will be built or remodeled and it must comply with the codes, if not your investment could be reduced. Therefore, a permit is used to notify the Code Official that you are constructing or remodeling a building so he or she can ensure code compliance. |
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Call the Inspections Office, Monday-Friday, 8:00 AM - 5:00 PM at (434)799-5263 and see if a permit is required. If required, you can come in person to our office, Room 208 of the Municipal Building, 427 Patton St., Danville, VA. You can also obtain a permit application on our website and email or fax it to our office. Some jobs may require a zoning clearance (i.e. decks or additions) before a permit can be issued. Call-in and mail-in permits are intended for simple routine replacement projects such as: Alterations to electrical systems, i.e. increasing size of service; Replacing gas and oil heating equipment, i.e. furnaces; Repairing/replacing deck boards (non-structural); Relocating/adding plumbing fixtures. |
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In order to process a permit we will need: name of contractor and/or owner; address of the job; description of job; total cost of improvement. |
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BUILDING PERMITS: Fees are based upon the total cost of the improvments to be made, with a minimum fee of $30.60. The fee for demolishing a structure is $51.00 and the fee for moving a structure (including a mobile home) is $76.50. ELECTRICAL PERMITS: Fees are based upon the number and type of outlets to be installed and/or the number and size of main or subpanels, with a minimum of $30.60. PLUMBING PERMITS: Fees are based upon the number of fixtures or devices to be installed, with a minimum fee of $30.60. MECHANICAL PERMITS: Fee is based upon the cost of the work to be performed, with a minimum fee of $30.60. *This fee includes a 2.00% State Levy. |
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The Residential Rental Housing Inspection Program is aimed at promoting greater compliance with health and safety standards to reduce substandard conditions in rental housing. Early prevention of deteriorating housing is the goal of the Rental Housing Inspection Program. This program is being projectd by the City of Danville to determine the need, resources, and effects of a rental inspection ordinance and is dedicated to the proactive inspections of rental properties in focused areas. The program achieves compliance of health, safety and welfare code violations in/on residential rental property that result in a: threat to the occupant's safety; threat to the structural integrity of the building; negative impact on the surrounding neighborhoods. |
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Inspectors conduct door-to-door inspections in designated areas for property maintenance violations. They survey rental properties for interior and exterior code violations and issue corrective notices. The most common examples of violations are: deteriorated or ineffective waterproofing of exterior walls, roof, foundation or floors, broken windows or doors; ceilings, roofs, ceiling and roof supports or horizontal members that sag, split or buckle; any building in disrepair that constitutes a public nuisance; structure in need of painting; broken windows; electrical problems; heating and air concerns; plumbing leaks; unsafe fire conditions. |
Community Development Planning
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Yes. Depending on the type of business you are establishing and your location, there are different types of approvals needed. They may include obtaining a zoning clearance for a business license, a Special Use Permit, Commission of Architectural Review approval, or a sign permit. The Planning Division handles all of these reviews and approvals. For more information, contact the Planning Division at (434) 799-5261 |
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In order to get zoning information for your parcel, you can access the Real Estate Assessment GIS web page by entering your address or you can find the zoning of your property on the Zoning Map. You can view the Zoning Code for specific zoning regulations or call the Planning Division for help anytime Monday through Friday, 8:00 am to 5:00 pm at (434) 799-5261. |
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Home occupations require approval from the Planning Division prior to the commencement of business operations. Zoning approval is needed prior to the issuance of a City Business License. There is a $10 fee to obtain a zoning clearance. For more information on Home Occupations, please refer to Article 2.T of the Zoning Code or contact the Planning Division at (434) 799-5261. |
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In residential districts, no motor homes, recreational vehicles (RV), trailers or boats shall be parked on the public street right of way. No more than two (2) of any combination of the above cited vehicles shall be parked on a residential lot. No parking of any of the above vehicles shall be permitted in a front yard of a residential lot. No such vehicle shall be used for any form of habitation on a residential lot and no such vehicle may be connected to a private or public utility. (Refer to Article 2.P.3 of the Zoning Code). |
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The Planning Division does not keep individual plats on record. A plat is usually included with your deed at settlement when you purchase the property. You may contact your settlement company or have the property re-surveyed by a private land surveyor. You may also contact the Office of the Clerk of Circuit Court to obtain copies of Land Records and Deeds. The Office of the Clerk of Circuit Court is open Monday through Friday from 9:00 am to 4:30 pm. The Clerk's telephone number is (434) 799-5168 and their offices are located at 401 Patton Street, Danville, VA 24541. |
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In accordance with Section 15.2-2204 of the Code of Virginia, the City is required to notify all land owners within 300 feet of an affected parcel in writing of applications for Rezoning Requests, Special Use Permit Requests, Variance Requests, Appeals and Code Amendment Requests. As a land owner within 300 feet of an affected property, you are entitled to express your opinion as to whether you approve or disapprove of the request. For more information concerning Public Hearings before the Planning Commission or the Board of Zoning Appeals, please contact the Planning Division at (434) 799-5261. |
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For more information on active development cases in the City of Danville, contact the Development Coordinator at (434) 799-5261. |
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Consult the Zoning Map or contact the Planning Division at (434) 799-5261. |
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In general, fences located within the front yard shall not exceed a height of forty-eight (48) inches. No fence within the side and rear yard shall exceed a height of eight (8) feet. Please refer to Article 2.Q - Walls and Fences of the Zoning Code for more information or contact the Planning Division at (434) 799-5261. |
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In order to ensure Zoning Code compliance, zoning approval is required to build a shed (accessory building) and/or new addition on your house. To get approval or for more information, contact the Planning Division at (434) 799-5261 Monday through Friday, from 8:00 am to 5:00 pm. |
Economic Development
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Danville is located in south-central Virginia along the North Carolina border, within a day's drive of two-thirds of the nation's population. An excellent highway system coupled with easy access to Interstates 40 and 85 make Danville extremely well-suited to reach mid-Atlantic markets and international shipping facilities. New and expanding businesses in Danville benefit from low operating costs, a business-friendly tax structure and a turnkey approach to providing essential operating services at highly competitive rates. The City of Danville maintains one of the lowest metropolitan tax structures in the United States. Danville's utilities - water, wastewater, gas, electrical, and fiber optic services - are owned and operated by the City. A word about costs...•Cost of doing business in Danville is 87% as compared to U.S. •Cost of living is 84% as compared to U.S. •No local income tax •No inventory tax •One of the highest manufacturing productivity rates in Virginia •Two state designated Enterprise Zones Economic Development website
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The City offers an interactive, internet mapping program (the Danville Site Selection Tool) that provides enhanced economic development and site selection services to the business community. This tool allows users to search for available commercial buildings and sites as well as generate site-specific demographics and business analysis reports. Danville Site Selection Tool |
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The Dan River Business Development Center (DRBDC) is a joint Economic Development Partnership between Danville and Pittsylvania County. The DRBDC is the area's business incubator catering to entrepreneurs. The Center offers the following services: on-site training programs, secretarial support, networking opportunities, affordable rent in a new and modern facility, network-ready facility space with conference room, resource library, central phone system, spacious lobby, loan manager and tenant advisory board. More... |
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The Economic Development website offers a Data Center that was specifically developed as the center point for all of your data, statistical, and demographic needs. You have the option to customize your report, view it online, print a hard copy for your records, or send it directly to your email. Data Center |
Emergency Services
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Telecommunicators have special training and policies to follow. The questions they ask you are to help you get the right help and personnel you need. When the dispatcher gets the basic information from you, they can dispatch Police, Fire, EMS, and other services that you may need. You may not know it, but the telecommunicator talking to you may have already sent help or another telecommunicator may have dispatched the call to the field units.
Telecommunicators are trained to multi-task. Our telecommunicators are certified in Emergency Medical Dispatch, which is a special training that allows the dispatcher to give you lifesaving instructions such as CPR, how to control bleeding, etc. while you are waiting on help to arrive. |
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Yes, you can call (434) 799-5111. This line is also answered 24 hours a day, seven days a week. |
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You should call Public Works at 799-5245. More... |
Finance
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You can pay your utility bill at Central Collections in the Charles H. Harris Financial Service Center on 311 Memorial Drive, Monday through Friday, from 8:30 am to 5:00 pm, or by mail. |
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Copies of the adopted budget are in the Public Library at 511 Patton Street or the Westover Branch at 94 Clifton Street. |
Finance Purchasing
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The City of Danville allows certain departments to make small purchases up to $1,000 on a MasterCard under the City’s Purchase Card Program. This method enables the departments to receive necessary supplies faster and with less paperwork. The City of Danville requires an itemized receipt from the supplier for all purchases made in this manner. |
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Any company that would like to be placed on the City of Danville's Vendor List should complete and return a Vendor's Application Form. You may print a Vendor's Application Form from this website. You may also obtain a form by calling the Purchasing Department at (434) 799-6528. |
Fire
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Yes, the City of Danville burning regulations allow the burning of leaves, branches, yard and garden trimmings without a permit. However, the burning must take place on private property and must not be less than 300 feet from any occupied building unless the occupants have given written permission. The fire must be attended at all times and there must be immediate access to some form of fire extinguishments/control. A minimum distance of 50 feet from any structure is to be maintained at all times. Between the period of February 15th and April 30th the City of Danville Open Burning Regulations prohibit burning before 4 pm if the fire is in or within 300 feet of woodland, brushland or fields containing dry grass or other flammable material. Burning for the disposal of land clearing material requires a permit that can be obtained from the Fire Marshal's office by calling (434) 799-5226, Monday through Friday, 8 am to 5 pm. Note: The individual or business that is burning is responsible for any damage and/or cleanup that may result from the fire. Complaints of smoke or ash may result in immediate extinguishment of the fire. |
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Fire reports may be obtained from the Fire Department's administrative office at 297 Bridge Street, Monday through Friday, 8 am to 5 pm. Reports are currently available free of charge to the occupant, owner, or a representing insurance company. Reports are also available by written request. There currently is no fee, but a self-addressed stamped envelope is required. |
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Yes, the "Get Alarmed, Danville" program is designed to install smoke alarms free of charge to any City resident that is physically or financially unable to do so for themselves. You can sign up for this life-saving program by calling (434) 799-5226, and leave your name, address, and telephone number. A Fire Department member will contact you to make an appointment to install the alarm. |
Human Resources
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Applications for employment with the City of Danville are completed online through our Job Opportunities page. Applicants are required to have an email address and an account with Government Jobs. Detailed instructions are available on our Hiring Process page. Hiring Process |
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If you do not already have an email address, free email is available through a variety of providers. The City of Danville does not endorse a particular vendor. Examples of free email sites are: www.hotmail.com, www.aol.com, and www.yahoo.com. |
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Though the Human Resources staff cannot complete your online application for you, they are available to answer questions in person or over the phone on how to use the online application system. The Human Resource office is open from 8am to 5pm, M-F, and can be reached at (434)799-5241. Applicants may also contact our Applicant Online provider's Customer Support for assistance at 1-888-636-4681. |
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Yes. Once you have completed your online application, you can apply for multiple positions that are currently open. |
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No. You are required to submit an application for each position in which you are interested. |
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Yes. You may attach a resume with your online application during Step 1 of the application process after listing references. Please note that a resume is not a subsitute for a completed application. |
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After completing and submitting your application, you will see a link to "Click here for a printable version of the application you just submitted". |
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You may update your personal profile on by logging-on to the system at any time. |
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After the closing date passes, all applications for the position are screened for minimum qualifications, and then sent to the department. The department selects the applicants that will be interviewed for the position and contacts them. Due to the volume of applications received for most positions, this process may take several weeks. |
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There is a computer available in the Department of Human Resources office at 427 Patton St., M-F, 8am-5pm. The Virginia Employment Commission (VEC) and the public library also have computers available for job seekers. |
Human Services
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To determine if you are eligible for Medicaid, a formal application must be completed. A request may be made for an application to be forwarded to you to complete and return. A face-to-face interview is not required and should additional information be needed, you will be contacted by mail or phone. Applications for pregnant women have to be processed within 10 days after receipt of application (if all verifications are provided). There is a 45 day processing time frame on all other Medicaid applications. |
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To report child abuse, call Danville Social Services Child Protective Services at (434) 799-6548. |
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Adult Detention Center - contact Frank Mardavich, Adult Detention Director, (434) 799-5195, Option 7 Danville Public Library - contact Otis Alexander, Library Director (434) 799-5195, Option 7 Social Services - contact John Moody, Social Services Director (434) 799-6543 W.W. Moore Detention Home - contact Michelle Johnson, Juvenile Detention Director, (434) 799-5295 ext. 2234 |
Information Technology
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At this time, digital GIS data is not available to the general public. Portions of our data are available to consultants under contract with the City of Danville and select public entities. Click on the link for additional information regarding data and map requests. |
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No, the Information Technology Department only provides computer support for internal City Departments and Constitutional Offices. |
Information Technology and GIS
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Geographic Information System (GIS) integrates hardware, software, and data for capturing, managing, analyzing, and displaying all forms of location-based information. The functions of a GIS are visualization, geodata management, and geographic analysis. With GIS, the City is better able to track, reference, and maintain physical infrastructure such as buildings, roads and utilities and to use that information in making decisions and solving problems for public services. Please visit the websites listed on our GIS page for more information. |
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You must submit a Map Request Form. Digital maps are provided at no charge; there may be a charge for a printed map. Please read our GIS page for more information on map requests. |
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Digital GIS data is available to consultants under contract with the City of Danville and select public entities. Two forms must be submitted to request GIS data, a GIS Data Request form and a GIS Data Release form. Please read our GIS page for more information on data requests. |
Library
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When applying for a library card, adults ages 18 and over must present a photo ID and verification of current address. Young adults ages 13-17 must have a parent or legal guardian present to sign for the library card. The parent or legal guardian must also have a library card. Children ages 4-12 may apply for a library card in the Children's Section on the second floor. A parent or legal guardian with a library card must sign with the child. If you have never had a card with the Danville Public Library, there is no charge. If you have lost your card and need to purchase a replacement card, there is a $2.00 fee.
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The Library provides access to electronic information systems (including computers, computer networks, and electronic information data resources) to patrons as is sufficient for the fulfillment of its mission. The Library expects that users of the system shall not interfere with systems operations, integrity or security of the system, or otherwise inhibit normal Library activities. |
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The library welcomes the donation of books. All items are considered for addition to the library’s collections; they must meet established collection development criteria. Items, which are not added, may be donated to help other local community organizations or sold in our on-going book sale. Gifts to the library are tax-deductible; a tax receipt stating the number of items donated may be requested. By law, the library may not assign a dollar value to the donated items. Tributes and Memorials are also accepted. The library will help the donor select an appropriate title. A bookplate with the name of the person memorialized or honored and the donor will be placed in the book. The library will notify the appropriate individuals or families of the gift. |
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The library accepts volunteers beginning at the age of 16. Someone wishing to volunteer may come by the business office to sign up. DPL will accept volunteers with the understanding on the part of the volunteer and of the library staff that the same quality of work is expected of a volunteer as would be expected of staff. It is anticipated that a volunteer will be able to learn the task with the same speed and to the same degree of accuracy as a new staff member could learn the same task. |
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The library does not allow public faxing, however, we do offer the convenience of a copying machine, located on the first floor. Copies are .15 cents each. |
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We have several options for our patrons that are no longer able to read small print. Primarily, we have a significant collection of large print books; we add to this collection on a regular basis. Our large print collection includes many titles, including recent popular fiction. In addition to our large print collection, we also offer patrons a large audio book collection. Our audio collection includes books on tape and books on cd. We also do our best to offer recent titles in our audio collection. |
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The library’s reference staff is happy to assist you with your research, using both print and electronic resources. Phone-in reference service is also available for your short answer, factual questions. In addition, the department handles the interlibrary loan program, the outreach program, newspaper microfilm, and does reader’s advisory. |
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You will only need a reservation for our public computers if all of our computers are being used at that particular time. In that case, your reservation will be made for the next available computer. Reservations may only be made one hour in advance. |
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The library does charge fines for overdue items. There is a charge of .10 cents per day that a book, book on cd book on tape or audio cd is overdue. There is a fine of $2.00 per day that a dvd or video is overdue. |
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The Library auditorium may be reserved by local clubs, groups, agencies, institutions, or individuals presenting programs providing the club, group, agency or institution is open to the entire public or the individual presenting the program is presenting it for the entire public. The program may be offered for entertainment, education or information purposes. They should be offered free of charge to the public unless there is a fee needed for payment to an instructor. Any fee to an instructor is the responsibility of the person(s) offering the program. The Library auditorium must be reserved through the Library business office during regular business hours. |
Mass Transit
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Please see the Route and Schedule Information section of this web page or you may call (434) 799-5144, (434) 773-8132 or (434) 799-5110 to speak to a Danville Transit staff member. Route and Schedule Information |
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Please contact Marc Adelman, Transporation Services Director, at (434) 799-5110. |
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A copy of the transit guide can be obtained at the Danville Transit Transfer Center at 515 Spring Street. A mailed copy can be received by calling (434) 799-5144 or (434) 773-8132. |
Parks, Recreation, and Tourism
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The Danville Department of Parks, Recreation, and Tourism annually offers over 1200 programs, activities, and events for all citizens, from preschoolers to seniors.
Program guides are produced four times a year and distributed in a Sunday edition of the Danville Register and Bee. They may also be picked up at any Recreation Center. Program Guides can be viewed or printed on the Parks, Recreation, and Tourism webpage. |
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The new parking lot, Newton's Landing, is located off of Bridge Street with 450 parking spaces available. |
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The Community Recreation Division of Parks, Recreation & Tourism offers half day, full day and weeklong camps or fun days during all the major school breaks, school holidays and teacher workdays for ages K- middle school. Call your local community center in advance to register your child. If you need more information, call (434) 799-5200. |
Parks, Recreation, and Tourism Facilities
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Call Outdoor Recreation at (434) 799-5215 for pricing information and descriptions of available areas, or visit our web page at Picnic Shelters |
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Please contact the facility you wish to rent. To view facilities available for rent visit... Centers and Facilities |
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Please contact Sports and Athletics at (434) 799-5150. |
Parks, Recreation, and Tourism Outdoor Recreation
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Call Outdoor Recreation at (434) 799-5215, for pricing information and descriptions of available areas or visit our web page at Picnic Shelters |
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Contact Outdoor Recreation at (434) 799-5215. Please allow one week notice. |
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The Riverwalk is currently 8 miles long and is extended annually as funds are available. |
Parks, Recreation, and Tourism Seniors
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Available to Danville city residents only, aged 60+. Call at least two weeks in advance at (434) 797-8994 between 9 am and 2 pm, Monday-Thursday, to schedule rides.
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Our programs are geared towards the 50+ population; however if you see a program that you are interested in, give us a call at (434) 799-5216. |
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You can call transportation at (434) 797-8994 to arrange for pick up to attend programs. You should do this at least two weeks in advance. If you are interested in fitness type programs, channel 20 shows our prime time fitness class 5 days a week. Tune in to channel 20 for the schedule. |
Parks, Recreation, and Tourism Sports & Athletics
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Call the Sports and Athletics Division at (434) 799-5150 for cancellation information. Cancellations will also be announced on radio stations WAKG and WBTM. |
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Registration will be at All Star Sports from Tuesday, February 16 through Saturday March 6, for all ages 12 and under. |
Parks, Recreation, and Tourism Therapeutic Recreation
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In order to qualify for Therapeutic Recreation services, you must have been diagnosed with a mental, physical, neurological, or sensory disability and be able to provide documentation of your disability. |
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Therapeutic Recreation uses treatment, education, recreation programs, and recreation services to help people with disabilities develop and use their leisure in ways to enhance their health, independence and well being. |
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Yes, for a nominal fee. Arrangements should be made one day in advance of the program. |
Payments
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A $35 processing fee will be charged on all returned checks |
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If you suspect unauthorized use of utility services, you may notify us at (434) 799-5125. Provide the suspected location. You will not be asked to provide your identity |
Police
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Call 911 or (434) 799-6510. |
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Tickets can be paid by making full payment in person at the Charles H. Harris Financial Service Center, 311 Memorial Drive, Danville, VA 24541, or by mailing a check for the full amount to the address on the ticket. DO NOT MAIL CASH. No partial payments accepted. |
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ACCIDENT REPORT Come to the Danville Police Department Records Office, Room 115 on the first floor of the Municipal Building, 427 Patton St., Danville, VA 24541. The cost is $1.00 for each report (cash only). Reports are not mailed.INCIDENT REPORT Come to the Danville Police Department Records Office, Room 115 on the first floor of the Municipal Building, 427 Patton St., Danville, VA 24541. The cost is $1.00 for each report (cash only). Reports are not mailed. |
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Come to the Danville Police Department Records Office, Room 115 on the first floor of the Municipal Building, 427 Patton St., Danville, VA 24541. Fingerprints are taken between the hours of 1:00 pm and 4:30 pm Monday through Friday. The cost of fingerprinting is $5.00 (cash only). If you are applying for a job with the City of Danville, there is NO cost involved. |
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The Danville Police Department does not provide shoulder patches for the general public. |
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You may obtain a copy of your DMV record only from the Department of Motor Vehicles. Visit the DMV website or the local DMV office located at 600 Cleveland St., Danville, VA 24541. Department of Motor Vehicles |
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If you wish to make a complaint about the actions of a Danville police officer or any other aspect of police operations, please: A. Come at any time to the Danville Police Department, 427 Patton St., Danville, VA 24541 and tell the duty officer that you want to make a complaint, or B. Call the Danville Police Department at (434)799-6510 and tell the person answering the phone that you want to make a complaint, or C. Write your complaint and mail it to the Chief of Police, Danville Police Department, P.O. Box 3300, Danville, VA 24543. A supervisory officer will assist you in filling out a complaint form if you wish. This form asks you to identify yourself and to give specific details about your complaint. Your complaint will then be investigated. You may be contacted and asked additional questions about your complaint. When your complaint has been investigated, the Chief of Police will review the investigation and write you a letter explaining what has been determined concerning your complaint. |
Public Works
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Call the Public Works Department at (434) 799-5245. |
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Call the Public Works Department at (434) 799-5245 to report a complaint. More... |
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Yes. You may contact the Public Works Department at (434) 799-5245 with an anonymous complaint, but be specific of the address and problem. |
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First, contact a plumber. If the problem cannot be resolved, contact the Public Works Department at (434) 799-5245 during working hours (Mon.-Fri., 8am-5pm) or (434) 799-5284 after working hours. More... |
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Call the Public Works Department at (434) 799-5245 between 8am-5pm, Monday through Friday. |
Public Works - Recycle
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- Route 58 East across from the Public Works Office
- Tractor Supply on Piney Forest Road
- Piedmont Mall on southwest corner
- In addition, an e-Recycling Center for miscellaneous electronics is located at the Public Works Complex on 58 East (998 South Boston Road).
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Clean recyclable goods include newspaper, mixed paper, tin cans, aluminum, glass and plastic bottles. |
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Yes. An E-Recycling Center is located at the Public Works Warehouse Building (998 South Boston Road) for collection of miscellaneous electronics and other items such as computers, televisions, bulbs, and batteries. |
Public Works - Streets
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Call the Police dispatch at (434) 799-5111 and they will contact the Street Maintenance standby employee. |
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Call the Public Works Department at (434) 799-5245. |
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The Public Works Department. Report graffiti by calling (434) 799-5245, Monday through Friday, 8am to 5pm. |
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Call the Public Works Department at (434) 799-5245. |
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Contact the Public Works Department at (434) 799-5245, Monday - Friday, 8am to 5pm. |
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Call the Engineering Division of Public Works at (434) 799-5019 or view the current schedule on the |
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Yes, if the tree is dead, dying, diseased, or a hazard to personal property. Call the Public Works Department at (434) 799-5245 between 8am - 5pm, Monday through Friday. |
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Call the Public Works Department at (434) 799-5245 between 8am - 5pm, Monday through Friday. |
Public Works Code Enforcement
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An inoperative vehicle means any vehicle, trailer, or semi trailer, or portion thereof, which is not in operating condition or on which there are displayed neither valid license plates nor a valid inspection decal. |
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Call the Public Works Department at (434) 799-5245 and ask for the Code Enforcement Inspector whose name is on the posting. |
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No. All vehicles that are not currently licensed or registered, or that lack parts necessary for legal operation, must be removed or shielded from view by a solid structure. |
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With inoperable vehicles, you will be given 30 days to comply. With hazardous trees, you will be given 15 days to comply. With overgrowth, you will be given 7 days to comply. With illegal dumping or trash accumulation, you will be given 3 days to comply. With right-of-way encroachment, you will be given 5 days to comply. |
Public Works Landscaping
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The cost of sponsorship is $250 per month ($3,000 annually). A business sign can be erected on the site. If interested, call the Public Works office at (434) 799-5245. |
Public Works Sanitation
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Refuse collectors work all holidays except three: Thanksgiving, Christmas, and New Years Day. On these three holidays, refuse is collected on the following Saturday. |
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Call the Public Works office at (434) 799-5245. |
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Appliances are picked up by appointment only. There is a $15 fee for each appliance not containing refrigerants and $40 for each appliance capable of containing refrigerants. The fee can be added to your utility bill or paid by cash or check. To schedule a pick-up, call (434) 799-5245. |
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October 1st - January 31st |
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Call Public Works for pickup at (434)799-5245. |
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Refuse should be set out by 7:00 a.m. on the day of collection or the evening prior to your pickup day. |
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Yes. The amount of household refuse is limited to the amount of waste produced within the residential premises. Each full container cannot exceed 50 pounds, including the container. |
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The collectors have two options: (1) Leave can upright and put the lids on. (2) Turn the can upside down and lay lids beside can. Either way prevents water from getting inside. |
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The volume is limited to 2 1/2 cubic yards per collection. Yard waste must not be longer than four feet, 12 inches in diameter, nor weigh more than 50 pounds per bag, box, or bundle. Do not mix yard waste with trash, junk or other debris. |
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No. Loose grass must be bagged, boxed, or placed in can. |
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If your refuse does not fit in the trash can, put all of your household refuse at the curb. Public Works will only pick up from one location at each residence. |
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Public Works cannot collect liquid which may leak out of the garbage truck. Paint cans should be left open until any paint dries up or soak up any paint left in cans with cat litter or some other absorbent. The paint can then can be placed at the curb on your collection day with regular refuse. |
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Household hazardous waste can be picked up on an as-needed basis. Place in cardboard box or bag and call the Public Works Department at (434) 799-5245 between 8am - 5pm, Monday through Friday. We will sort and dispose of waste. |
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Call the Public Works Department at (434) 799-5245 between 8am-5pm, Monday through Friday. |
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First, contact a plumber. If the problem cannot be resolved, contact the Public Works Department at (434) 799-5245 during working hours (Mon.-Fri., 8am-5pm) or (434) 799-5284 after working hours. |
Public Works Snow
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The brine helps prevent snow or freezing rain from bonding to the pavement and impedes hard to remove snow or ice packs from forming during or after a storm. |
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Hopefully a volunteer neighbor or relative will assist you. If not, someone could be hired for a small fee. According to City Code (Sec. 35-22), residents are responsible for snow removal on abuted sidewalks within twenty-four (24) hours after the snow fall has ceased. |
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One of the main obstacles for equipment operators during snow plowing is parked vehicles. Once the snow begins, removing your vehicle from the street or cul-de-sac until the roads are cleared will allow the operators to do a much better job. |
Public Works-Cemetery
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Call the Public Works Department at (434) 799-5248 for assistance. |
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Cemetery plots are available for sale in Highland Burial Park, Mt View Cemetery, Oak Hill Cemetery, and Schoolfield Cemetery. |
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Child graves are four feet or less. Adult graves are four feet or longer. |
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Call Public Works at (434) 799-5245 and make an appointment with a cemetery supervisor. All documentation is completed and records are kept in the Public Works office. |
Real Estate
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The annual amount of Real Estate taxes are calculated by multipling the total assessed value times the tax rate. Example: (Total Assessment) $100,000 X (Rate) .0073 = (Total Annual Taxes) $730.00 |
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Contact the Real Estate Assessment Office at (434) 799-5120 Monday through Friday between 8 am and 5 pm. |
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You should forward the tax bill to your mortgage company stating that your taxes are paid through your Escrow Account. Next, contact the Real Estate Assessment Office at (434)799-5120 and give them the correct mailing address where future tax bills should be mailed. |
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You should forward the tax bill to the new owner or return it to the City of Danville, Division of Central Collections, P.O. Box 3308, Danville, VA 24543 as soon as possible. |
Sheriff's Office
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To visit an inmate, please see the schedule for visitation. Visitation |
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Families and caregivers should contact the Danville Sheriff's Office at (434) 799-5135 and submit information on Alzheimer, Dementia, or Downs Syndrome victims. This information will be forwarded to the coordinator of the program to be reviewed for possible acceptance into the program. More... |
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Prescription medication will be accepted for inmates at any time. The medication must be in the prescription bottle. The same applies to glasses, hearing aids, etc. Any person caught attempting to deliver contraband to inmates will be prosecuted to the fullest extent of the law. More... |
Social Services
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In order for eligibility to be determined an application for benefits must be completed. Applications are available at the local DSS office or the application can be mailed to you. VA DSS Application |
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If you suspect a child under the age of 18 is being harmed physically, mentally, sexually or neglected please contact your local social services and report it. Monday-Friday (434)799-6548 at other times the Police non-emergency number (434)799-5111. More... |
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To determine if you are eligible for Medicaid, a formal application must be completed. A request may be made for an application to be forwarded to you to complete and return. A face-to-face interview is not required and should additional information be needed, you will be contacted by mail or phone. Applications for pregnant women have to be processed within 10 days after receipt of application (if all verifications are provided). There is a 45-day processing time frame on all other Medicaid applications. More... |
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If you are interested in becoming a foster care family or an adoptive family, please contact the Child Welfare Unit at (434)799-6540. They will be happy to discuss your interest and provide answers to your questions. Also, Social Services has information sessions for those interested. Please check the calendar for dates and times. |
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In order for eligibility to be determined an application for benefits must be completed. Applications are available at the local DSS office or the application can be mailed to you. VA DSS Application |
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The Employment Services Unit works with referred individuals receiving TANF to provide assistance in assisting these individuals in becoming sufficient by becoming employed. |
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If you suspect that an adult over 60 years of age, or any disabled adult is being mistreated physically, sexually, neglected or financially exploited please contact your local social services and report it. Monday- Friday (434)799-6540 at other times the Police non-emergency number (434)799-5111. More... |
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You may request an application in person or by telephone at (434) 799-6543. |
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To report suspected fraud you may call the Danville Division of Social Services at (434)799-6462, between the hours of 8:00am and 5:00 pm weekdays and ask for the Fraud Unit. |
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Social Services can provide services to expectant parents who are considering placing their child for adoption. Benefits eligibility may exist for pregnant women in the programs of SNAP (Supplemental Nutrition Assistance Program), Medicaid, and TANF (Temporary Assistance to Needy Families) if there are other minor chilren. In order for program eligibility to be determined an application for benefits must be completed. Applications are available at the local DSS office or the application can be mailed to you. A face-to-face interview is required for SNAP(Supplemental Nutrition Assistance Program) and TANF(Temporary Assistance to Needy Families). VA DSS Application |
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Contact the Child Care Unit and discuss your interest and the requirements. (434)799-6540 |
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Contact the Adult Services Unit to discuss the requirements. (434) 799-6540 |
Social Services - Adoption
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Adopting a child always requires a waiting period of some duration. When home studies are presented, the custodial agency for the child must assess the strengths of all the interested families and decide which family can best meet the needs of a specific child. The time frame is not predictable and it can be frustrating for families who are ready and prepared to adopt. A prospective parent who has abilities/strengths to meet the needs of a waiting child with special needs may wait nine months or more. |
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There is no charge when you adopt a special needs child in the custody of a local department of social services. |
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Most are special needs children. This means they are: six years old and older, have brothers or sisters they need to be placed with, have a black, biracial or other minority heritage, or have physical, mental or emotional needs. |
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Adoption assistance, also called subsidized adoption, is a means of providing a money payment and/or services to adoptive parent(s) on behalf of a child with special needs. Eligibility for subsidy is based on the needs of the child. Most children who have special needs are eligible for adoption assistance. When you select a child you are interested in, ask the social worker about the child's eligibility for this assistance to meet his/her special needs. |
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A permanent legal process involving the court that allows a child not yours by birth to legally become your child. |
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For information concerning the adoption process please contact the Child Welfare Unit at 434-799-6540 |
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Yes, if you are interested in becoming an approved adoptive family, contact the Child Welfare unit and speak with an adoption social worker. You do not have to be rich, married, under 40, highly educated, or own your own home to adopt. If you have patience, perseverance, a good sense of humor, a talent for keeping life’s stresses and challenges in perspective, and the ability to love unconditionally, then you are a great candidate to be an adoptive parent. (434)799-6540. VA DSS: Steps to Adoption |
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Raising a child who is or was in foster care is different from “regular” parenting. It can be more challenging; kids in care have experienced many hardships. It can be more complex, but foster and adoptive parents are supported as a part of a team; they receive special training, help to meet children’s individual needs, access to medical care for the child and reimbursement for certain expenses. Good foster and adoptive parents know that, above all, this is about selecting families for children who need them, not just about putting children into families who want them. It takes a village to raise a child—our village, more than ever, needs families to help do this. |
Social Services - Foster Care
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Foster Care is a temporary living arrangement for children who are not able to remain in their home. The goal is for the children to return to their home or to a relative's home. The Court is involved until permanency for the child is achieved. |
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Yes, if you are interested in becoming an approved adoptive family, contact the Child Welfare unit at(434)799-6540 and speak with an adoption social worker. |
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Some children are unable to safely remain in their home and there are no relatives able to provide a safe living environment. |
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Raising a child who is or was in foster care is different from “regular” parenting. It can be more challenging; kids in care have experienced many hardships. It can be more complex, but foster and adoptive parents are supported as a part of a team; they receive special training, help to meet children’s individual needs, access to medical care for the child and reimbursement for certain expenses. Good foster and adoptive parents know that, above all, this is about selecting families for children who need them, not just about putting children into families who want them. It takes a village to raise a child—our village, more than ever, needs families to help do this. |
Utilities
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(434) 773-8300 is the number to call if your power goes out and you are a customer of Danville Utilities. This number is staffed 24 hours a day, 7 days a week, 365 days a year. However, during large outages, such as those caused by severe weather, call volume is too heavy and the automated answering system is activated along with additional staff. When calling, please verify your telephone number and account address either with the staff member or through the automated system. |
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(434) 799-5284 is the number to call if you have a problem with your natural gas and you are a customer of Danville Utilities. This is our 24 Hour Emergency Natural Gas number. If you smell gas, get everyone out of your house and call(434) 799-5284 or 9-1-1 from a safe place where you do not smell natural gas. |
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(434) 799-5284 is the number to call if you have a water service emergency such as a water main break or major leak. (434) 799-5284 is our 24 Hour Emergency number for both water and natural gas emergencies. |
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If you have a question about a charge on your bill or if you think you have been overcharged by mistake, call our Customer Service - Billing Office at (434) 799-5159 |
Utilities - Apply for Service
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In most all cases, services can be turned on the same day a new customer applies for service. |
Utilities - Bank Draft
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Yes. You will need to complete an authorization agreement for bank draft and your equal pay plan amount will be debited on the due date. More... |
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Yes. The debit will be made bi-monthly on the due date. |
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The City will treat an insufficient draft the same as if a check were returned for insufficient funds. You will be notified by letter to pay the outstanding amount. If payment is not made the outstanding amount will be added back to the account, which may then be subject to termination of services for non-payment. You will also be responsible for any returned check fees, penalties, and other late fees as a result of the insufficiency and non-payment. After two returned debits you will be removed from the BDP, and the account flagged “cash only”. |
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The paid draft will appear as a line item on your bank statement. |
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If you should change financial institutions, contact the Customer Service office as soon as possible so that records can be updated. It will be necessary to complete a new authorization form for the new financial institution information and provide a “Void” check on the new account. |
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Yes; however, an authorization agreement needs to be completed for each service location. |
Utilities - Call Before You Dig
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Don't gamble with your safety — if you're a professional excavator or a homeowner, smart digging always requires a call to 811. Knowing where underground utility lines are buried before you dig will help protect you from injury and prevent damages to utilities, service disruptions and potential fines and repair costs. Whether you're planting a tree or shrub, or installing a deck or pool, every job requires a call—Even if you've called before for a similar project. |
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Smart digging always means calling 811 before each job. Whether you're a do-it-yourselfer planning a weekend project or a professional excavator contracted for a home improvement job, one phone call to 811 will get your underground utility lines marked for free. |
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No. Call Miss Utility only for work that you plan to start within the next fifteen working days. Be sure to call at least 3 working days before you plan to dig. Calling in more than 15 working days in advance means utility locators are doing unnecessary work which may prevent them from getting to more urgent jobs. |
Utilities - Electric Rates
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Yes. The Customer Charge for residential electric service went down from $7.20 per meter in 2009 to $5.00 per meter in 2010. |
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No, the Customer Charged is a fixed fee. The Customer Charge is recommended annually by the Danville Utility Commission and the Danville City Council makes the final decision on the Customer Charge amount each year. |
Utilities - Equal Pay Plan
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Not immediately, you must have at least 12-months billing history at the service location to be eligible for the Equal Pay Plan. |
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No, there is no additional charge for the Equal Pay Plan. Previously, there was 10% added to the Equal Pay average to account for seasonal consumption charge fluctuations, but this charge no longer applies. |
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A customer may initiate enrollment in the EPP by telephone, fax, e-mail, or in person, but must sign a written agreement before the plan can be started. At the customer’s request, an EPP agreement can be mailed with an enclosed business-reply envelope for its return. The agreement includes the service location address and account num-ber, and sets forth the amount of the equal pay and the start date. |
Utilities - For Your Business
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Please visit the Customer Service Office in the Charles H. Harris Financial Center to initiate your utility service. A security deposit may be required to start service. Business hours are Monday through Friday from 8:30 am to 5:00 pm. More... |
Utilities - For Your Home
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Please visit the Customer Service Office in the Charles H. Harris Financial Center to initiate your utility service. A security deposit may be required to start service. Business hours are Monday through Friday from 8:30 am to 5:00 pm. More... |
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Yes. Through Paymentus Corporation, a third party secure payment service, we can accept payments online and over the phone 24 hours a day, seven days a week. VISA, MasterCard and Discover are accepted. A convenience fee will apply for this service. More... |
Utilities - NDanville Hot Parks
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No, connecting to a Hot Park wireless hot spot is easy. Just bring up the network connections list on your laptop or wireless device and you will see "nDanville Hot Park." |
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No, there is no time limit or limit to how often an individual can access a Hot Park's free WiFi |
Utilities - Our Community
Utilities - Pay My Bill
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Yes. If a customer does not pay a utility bill by the due date, a 1.5% late payment penalty is added to the amount due. The late payment penalty amount is specified on each bill. A $36 delinquent fee will be charged on any unpaid bill after 30 days from the bill due date. Where to find late payment penalty on your bill... |
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Customers have 30 days from the utility bill due date to pay before the account becomes subject to disconnection of services. |
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In certain circumstances, customers may apply for a utility bill payment extension. Read More... |
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Yes. If a disconnect order is issued, the account will be charged a reconnect fee. If account is resolved prior to 2:00 pm, the reconnect fee is $48. If account is resolved after 2:00 pm, the reconnect fee is $60. If services are disconnected, a reconnect order will be submitted as soon as the account is resolved. Services will be restored by 9:00 pm on same day. Any further expediting of the service order cannot be accommodated. |
Utilities - Pay Online
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Paymentus Corporation charges a convenience fee to use their service. This fee covers payment handling and processing charges. |
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For utility bill payments, Paymentus charges $4.75 for each transaction per $500.00 increment. For both real estate and personal property tax payments, Paymentus charges a convenience fee of 2.75% of the total payment amount. In each case, the convenience fee is automatically calculated. |
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The City of Danville does not receive any portion of the convenience fee. Paymentus Corporation is an independent company providing a service for the City of Danville. |
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Payments typically take 2 business days to post to your bill’s account. For each payment, you will receive a confirmation number directly. |
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If paying after receiving a utility disconnection notice, you must contact the City of Danville’s Central Collection Division with your Paymentus payment confirmation number immediately. Additional reconnect charges may apply. |
Utilities - Report A Service Problem
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If you have a power outage please call our 24 hour emergency number at (434) 773-8300. Give the personnel or automated answering system your name, address and telephone number. If you have an emergency, please explain. Danville Utilities uses a special automatic answering system during large outages. If you wish to speak to live personnel instead of the automated service, please be patient and remember that many other customers may be calling to report the outage. We value your phone calls because they allow us to track the size and severity of the outage. |
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Check your fuse box or circuit breaker to see if a fuse has blown or a breaker has tripped. If your fuses and breakers are okay, check your neighbors' houses for lights. If your neighbors have power, the problem may be just at your home. If your neighbors do not have lights, then you should call Danville Utilities and report the outage. It is a good idea to turn off heat pump and lights during an outage. This decreases the initial power demand when the electricity is restored. |
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Once you report an outage, please give Danville Utilities time to respond and repair the damage. The cause of the outage may be miles from your home, and thus you may not see our vehicles in your area. If your power has not been restored within a few hours of your first call, please call again. You should also call again if power is restored to your neighbors but not to your home. If severe weather strikes, such as a harsh thunderstorm, ice storm or blizzard, it may be several days before power is restored to all our customers. During such an extended outage it is helpful if the customer calls and reports the outage each morning. A special employee team evaluates all calls. |
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Some factors include: - High winds blowing trees and branches onto power lines - Vehicles striking and breaking utility poles - High winds breaking utility poles - Cold load problems- (service load problems when putting lines back in service) - Animals such as birds, snakes and squirrels climbing poles and contacting both pole and the power line - Snow and ice causing power lines to break or touch tree branches - Overloaded lines - Substation problems |
Utilities - Telecommunications
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nDanville is a regional network with planned expansion throughout the entire Utilities Department electric service area, which includes not only the City of Danville, but parts of Pittsylvania, Henry, and Halifax Counties. |
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An open access network can be used by a number of different service providers that share the investments and maintenance cost. In contrast to traditional municipal networks where the municipality owns the network and there is only one service provider, the open access model allows multiple service providers to compete over the same network. |
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The City will not sell broadband services itself, instead the City will build and maintain the nDanville digital network, but private businesses will use the system to deliver broadband services. This approach creates unlimited opportunities for Internet service providers, who can offer a wide variety of services on the network for very low cost. |
Utilities - Water Quality
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All water suppliers nationwide must deliver to their customers annual drinking water quality reports. These reports tell consumers what contaminants have been detected in their drinking water, how these detection levels compare to drinking water standards, and where their water comes from. The reports must be provided annually before July 1. View Danville's 2008 Water Quality Report |
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Bottled water is not necessarily any safer than your Danville's tap water. The EPA regulates public water systems to ensure that they are in compliance with national standards; bottled water is regulated by the Food and Drug Administration as a food product. Both agencies use equivalent health standards to ensure safety. |
Utilities - Ways to Save
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A great resource for evaluating your home's energy use is ENERGY STAR's Home Energy Yardstick. If you have 5 minutes and your utility bills are handy, find out if your home’s energy performance measures up. To use the Yardstick, you will need to enter some common information about your home such as age, square footage, number of occupants and utility bill totals for a consecutive 12-month period (one year). Visit ENERGY STAR Home Energy Yardstick |
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Many air leaks are easy to find because they are easy to feel - like those around windows, doors, and through electrical outlets. But hidden air leaks in attics, basements, and around chimneys are often more significant sources of energy loss. Consider addressing these big leaks first because they will have a greater impact on improving your comfort and reducing your utility bills. (source: ENERGYSTAR.gov) For more information, visit ENERGY STAR Home Sealing |
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Yes. Ducts that move air to and from a forced air furnace, central air conditioner (CAC), or heat pump are often big energy wasters. Sealing and insulating ducts can improve the efficiency of your heating and cooling system by as much as 20%. Focus first on sealing ducts that run through the attic, crawlspace, or unheated basement. For more informaiton visit ENERGY STAR Home Sealing |
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Yes, you can add the new insulation on top of old insulation, unless it is wet. If it is wet or appears that the insulation has previously been wet, you should look for the cause and repair the problem to prevent a reoccurrence. Remove any wet insulation. Wet insulation can lead to mold, mildew, or even the rotting of your ceiling or roof rafters. View the DOE's Insulation Fact Sheet |
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A quick way to see if you need more insulation is to look across your attic. If your insulation is level with or below the joists, you probably need to add more insulation (but remember to seal the air leaks before you insulate). If you can’t see the joists because the insulation is above them, then you probably have enough and adding more will likely not be cost effective. The recommended level for most attics is to insulate to R-38 (or about 12 -15 inches, depending on the insulation type). R-Value is a measure of the insulation’s ability to resist heat flow. The higher the R-Value, the better the thermal performance. Even if you have plenty of insulation, it may not be performing well due to cold air leaking through the insulation into the house. So make sure to look for signs of air leaks and seal them up as you find them. (source: ENERGYSTAR.gov) For more information visit ENERGY STAR Home Sealin |
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Installing an insulating blanket is a good idea if your water heater’s storage tank has a low insulating R-value (i.e., less that R-24). If you don't know your water heater tank's R-value, touch it. A tank that's warm to the touch needs additional insulation. Adding an insulating blanket to your water heater can reduce standby heat losses by 25% - 45% and save you around 4% - 9% in water heating costs. Insulating your water heater tank is simple and inexpensive. Choose a blanket with an insulating value of at least R-8. (source: ENERGYSTAR.gov) |
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CFL stands for compact fluorescent lamp, and it is a small fluorescent light bulb that uses 75% less energy than a traditional incandescent bulb and can be screwed into a regular light socket. A CFL typically can last for about 8,000 hours. In comparison, an ordinary light bulb lasts only about 900 hours. |
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Switching from traditional light bulbs to CFLs is an effective, accessible change every American can make right now to reduce energy use at home and prevent greenhouse gas emissions that contribute to global climate change. Lighting accounts for close to 20% of the average home’s electric bill. Changing to CFLs costs more than incandescent bulbs upfront but provides a quick return on investment. (source: ENERGYSTAR.gov) |
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Turning a CFL on and off frequently can shorten its life. However, because of the vast diversity of products and different usages, it is difficult to determine exactly how much. To take full advantage of the energy savings and long life of CFLs, it is best to use them in light fixtures you use the most and are on for at least 15 minutes at a time. Good locations include outdoor light fixtures, indoor fixtures in the living room, family room, kitchen, bedroom, recreation room, etc. This is not to say you should leave your lights on all day if you use CFLs. It is still a good habit to turn the lights off when you leave the room for an extended period of time. (source: ENERGYSTAR.gov) |
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LED stands for light-emitting diode. LEDs are small light sources that become illuminated by the movement of electrons through a semiconductor material. LED lights typically consume 75% less energy than conventional incandescent lights. More from ENERGY STAR... |
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ENERGY STAR is a joint program of the U.S. Environmental Protection Agency and the U.S. Department of Energy helping us all save money and protect the environment through energy efficient products and practices. In 1992 the EPA introduced ENERGY STAR as a voluntary labeling program designed to identify and promote energy-efficient products to reduce greenhouse gas emissions. Computers and monitors were the first labeled products. The ENERGY STAR label is now on over 60 product categories including major appliances, office equipment, lighting, and home electronics. EPA has also extended the label to cover new homes and commercial and industrial buildings. (source: ENERGYSTAR.gov) |
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Yes. When buying an appliance, remember that it has two price tags: what you pay to take it home and what you pay for the energy and water it uses. ENERGY STAR qualified appliances incorporate advanced technologies that use 10–50% less energy and water than standard models. The money you save on your utility bills can more than make up for the cost of a more expensive but more efficient ENERGY STAR model. |
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Yes. Unplug your chargers when not in use. Most cell phone chargers, camera chargers, battery chargers, power adapters, etc. are drawing the same amount of energy when not in use (and even when not connected to an end-use product). |
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To work properly and efficiently, thermostats should be located away from any sources of cold or heat. Install your unit on an interior wall, away from heating or cooling vents and other sources of heat or drafts (doorways, windows, A/C vents, radiators/heating vents, skylights, direct sunlight or bright lamps). It is worth moving a thermostat if it’s in a bad spot, especially if you’re doing any renovations. (source: ENERGYSTAR.gov) |
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It is a common misconception that it takes more energy to heat up a cold house than it does to keep a house warm all the time. Turning down the thermostat will always save energy, as will turning up the air conditioner temperature setting. Heat moves from hot to cold, and the rate of heat transfer increases with greater temperature differences between inside and out. Smaller temperature differences between your house and outside generally means you’ll lose less heat (or air conditioning) from inside the house to the outside. Therefore, you will save energy by only heating or cooling as much as necessary, for the occupants and time of day. If your concern is comfort, or having to wait for your house to heat up or cool down after you get home, invest in a programmable thermostat – it can begin to heat or cool your home 30-60 minutes before you get home, so the temperature is just right when you arrive. (source: ENERGYSTAR.gov) |
Voter Registration / Registrar
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General Elections in Danville are held the first Tuesday in May of even years for members of City Council and School Board. All the other offices are elected the first Tuesday following the first Monday of each November. |
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Polls are open from 6:00 am to 7:00 pm on each Election Day. |
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Yes, all Virginia voters are required to show some form of identification when they go to the polls to vote. You can use your voter card, social security card, valid Virginia Driver's License, identification card issued by a federal, state or local government agency, or any employer identification card with a photograph. If you do not have your identification available, you may be eligible to sign an Affirmation of Identity. More... |
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Virginia does not have registration by political party. |
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1) A change of address has to be made in person or in writing. 2) Voter can complete a Virginia Voter Registration Application 3) Complete the back of their old voter card 4) Write a note and send it into our office. More... |
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For information on the Restoration of Civil Rights go to the Secretary of the Commonwealth's website. More... |
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