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For more specific information, please see the link below. TouchPay Online
1. The claimant’s name and address;2. The date of the incident;3. The location where the incident occurred; and4. A brief description of what happened and why you contend the City is responsible.
The Notice may be mailed to:
City Attorney’s Office,P.O. Box 330Danville, Virginia 24543
or delivered in person to:
427 Patton Street, Room 421Danville, VA 24541
or faxed to : (434) 797-8972
The Notice must be received within six months of the date of the incident described.
Upon receipt, the City Attorney’s Office will forward the Notice of Claim to the Virginia Municipal League. The claimant will receive a letter confirming receipt of the Notice and, if timely, will acknowledge the forwarding of the Notice to Virginia Municipal League. It is the Virginia Municipal League's responsibility to investigate and evaluate the claim and determine whether any payment will be voluntarily made.
If you wish to contact multiple City Council members at once and do not have access to an email account, you can use the form linked here. Link: Contact City Council
Appointed managers serve at the pleasure of the governing body. They can be fired by a majority of the council, consistent with local laws, or any employment agreements they may enter into with the council. The manager makes policy recommendations to the council for consideration and final decision. The manager is bound by whatever action the council takes, and control is always in the hands of the elected representatives of the people.
A certified copy of a vital record may be obtained by mailing a completed application and the required fee to the Division of Vital Records. Applications may be obtained in the Danville Circuit Court Clerk’s Office or may be printed from this site. Division of Vital Records and Health Statistics
The Clerk's Office in the City of Danville is located on the third floor of the Courts and Jail building at 401 Patton Street.
Commissioner of RevenueP.O. Box 480Danville, VA 24543
Or directly to the Department of Taxation at the addresses listed below:
Virginia Department of TaxationP.O. Box 1498Richmond, VA 23218-1498 Tax Due Returns:
Virginia Department of TaxationP.O. Box 760Richmond, VA 23218-0760
INCOME GUIDELINES 1 person household: $29,3002 person household: $33,5003 person household: $37,5004 person household: $41,8505 person household: 45,2006 person household: 48,550
For more information on Home Occupations, please refer to Article 2.T of the Zoning Code or contact the Planning Division at (434) 799-5261. More...
This plan is required to be updated every five (5) years and it is now that time. As part of the five (5) year update, the City is requesting citizen input on the hazards, and impacts that are caused within the region. Please take a few minutes and complete this survey so that we can better address those hazards that impact this area.
•Cost of doing business in Danville is 87% as compared to U.S.•Cost of living is 84% as compared to U.S.•No local income tax•No inventory tax•One of the highest manufacturing productivity rates in Virginia•Two state designated Enterprise Zones
Economic Development website
Digital copies are available on the City's website, under the Budget Office. Budget Office
Between the period of February 15th and April 30th the City of Danville Open Burning Regulations prohibit burning before 4 pm if the fire is in or within 300 feet of woodland, brushland or fields containing dry grass or other flammable material.
Burning for the disposal of land clearing material requires a permit that can be obtained from the Fire Marshal's office by calling (434) 799-5226, Monday through Friday, 8 am to 5 pm.
Note: The individual or business that is burning is responsible for any damage and/or cleanup that may result from the fire. Complaints of smoke or ash may result in immediate extinguishment of the fire.
Reports are also available by written request. There currently is no fee, but a self-addressed stamped envelope is required.
A Fire Department member will contact you to make an appointment to install the alarm.
INCIDENT REPORTCome to the Danville Police Department Records Office, Room 115 on the first floor of the Municipal Building, 427 Patton St., Danville, VA 24541. The cost is $5.00 for each report (cash only). Reports are not mailed.
Follow this link to the Secondhand Building Fixtures Permit Secondhand Building Fixtures Permit
Junk Dealer Annual Permit Application Form
A. Come at any time to the Danville Police Department, 427 Patton St., Danville, VA 24541 and tell the duty officer that you want to make a complaint, or
B. Call the Danville Police Department at (434)799-6510 and tell the person answering the phone that you want to make a complaint, or
C. Print the form at the bottom of this answer and fill in the appropriate blanks before returning the form to the Police Department, or
D. Write your complaint and mail it to the Chief of Police, Danville Police Department, P.O. Box 3300, Danville, VA 24543.
A supervisory officer will assist you in filling out a complaint form if you wish. This form asks you to identify yourself and to give specific details about your complaint. Your complaint will then be investigated. You may be contacted and asked additional questions about your complaint. When your complaint has been investigated, the Chief of Police will review the investigation and write you a letter explaining what has been determined concerning your complaint.
Citizen Complaint Directions and Form
Department of Motor Vehicles
Danville Guidelines:• Any person discharging a bow must carry written permission from the property owner(s).• No person shall discharge a bow from, over, or across any street, sidewalk, alley, roadway, or public land or public place or toward any building or dwelling in such a manner that an arrow may strike it.• No person shall discharge a bow unless from an elevated position of at least ten (10) feet above the ground.• In addition to the urban archery season, archery deer hunting is also allowed during the early archery season and the general firearms deer season (i.e., from the first Saturday in October through the first Saturday in January).
Additional statewide guidelines and restrictions can be found on the Virginia Department of Game and Inland Fisheries website at the link below.
Virginia Department of Game and Inland Fisheries
When a winter storm warning is issued, we send our brine tankers on designated routes to apply brine. Brine is a saltwater solution used to treat roads before snow and ice falls. It helps prevent snow and ice from adhering to the pavement and reduces slick spots. This solution easily will wash off vehicles with soap and water.
Depending upon the timing and nature of the pending storm, we place snow removal crews on standby. Once the storm starts, we send salt trucks on designated routes to apply salt as necessary. Salt is effective to temperatures as low as 20 - 25 degrees.
We also would need additional equipment to apply brine and salt citywide. For example, it takes us eight hours with four tankers to apply brine only on the current designated routes.
A balanced level of service based on roadway classification and traffic volumes reduces the cost of equipment and the usage of brine and salt. This level of service has long proven to maximize available tax dollars and minimize environmental damages.
Call Public Works primarily to alert us if a street has been missed or if there is some special problem relating to the snow removal operations. Please do not call for missed residential streets until 24 hours after the snow event has ended.
Utilize 9-1-1 only in life threatening emergencies or for emergency fire and rescue services. If you need help, but it’s not an emergency, please contact the Police non-emergency number, 434-799-6510.
If you must shovel, do not throw the snow out onto the roadway as you may create a hazard for another vehicle.
The annual amount of Real Estate taxes are calculated by multiplying the total assessed value times the tax rate. Example: (Total Assessment) $100,000 X (Rate) .0080 = (Total Annual Taxes) $800.00
Benefits eligibility may exist for pregnant women in the programs of SNAP (Supplemental Nutrition Assistance Program), Medicaid, and TANF (Temporary Assistance to Needy Families) if there are other minor children.
In order for program eligibility to be determined an application for benefits must be completed. Applications are available at the local DSS office or the application can be mailed to you. A face-to-face interview is required for SNAP(Supplemental Nutrition Assistance Program) and TANF(Temporary Assistance to Needy Families). VA DSS Application
To qualify for a rebate, customers must have a potential energy efficiency improvement project for their business that can be measured and verified which will reduce the commercial facility's electric demand by at least one kilowatt (kW) or control at least one kW of the facility's electric load. Energy efficiency project must be installed on or after June 10, 2011
Danville Utilities will work one-on-one with your business to identify potential energy efficiency projects that will be eligible for rebates!
A delinquent payment fee will be charged on any unpaid bill after 35 days from the bill due date. Where to find late payment penalty on your bill...
Customers receive two past-due reminders through the mail during the 35 day past-due period to advise them of the outstanding utility bill balance.
If services are disconnected, a reconnect order will be submitted as soon as the account is paid current. If possible, services will be restored on the same day but reconnection is not assured any sooner than the next business day, following payment of the account.
Paymentus Corporation charges a convenience fee to use their service. This fee covers payment handling and processing charges. The fee is charged to commercial customers only (residential customers are exempt).
For utility bill payments, Paymentus charges $3.75 for each transaction per $500.00 increment (for commercial customers only; residential customers are exempt from transaction fees). For both real estate and personal property tax payments, Paymentus charges a convenience fee of 2.75% of the total payment amount. In each case, the convenience fee is automatically calculated.
For customers who have trouble getting through, keep trying. Our system can be overwhelmed at times.
When widespread outages occur, line crews are first assigned to make repairs based on restoring power to the greatest number of customers in the shortest time. As lines are repaired and crews become available, they are assigned to areas with fewer outages. Sometimes your circuit may be among the first repaired, and other times not. When there is a delay in restoring your power, we appreciate your patience.
Customers should note that during the power restoration effort there are times when crews must temporarily shut off power to an area to make repairs. Once major lines serving a neighborhood are repaired, power may be on at some houses and off at others because of additional damage to lines and equipment serving those homes. Some houses have electric service when others don’t because houses may be on different lines or circuits.
Give the personnel or automated answering system your name, address and telephone number. If you have an emergency, please explain. Danville Utilities uses a special automatic answering system during large outages. If you wish to speak to live personnel instead of the automated service, please be patient and remember that many other customers may be calling to report the outage. We value your phone calls because they allow us to track the size and severity of the outage.
If your neighbors have power, the problem may be just at your home. If your neighbors do not have lights, then you should call Danville Utilities and report the outage. It is a good idea to turn off heat pump and lights during an outage. This decreases the initial power demand when the electricity is restored.
This approach creates unlimited opportunities for Internet service providers, who can offer a wide variety of services on the network for very low cost.
For more information, visit ENERGY STAR Home Sealing
For more information visit ENERGY STAR Home Sealing
View the DOE's Insulation Fact Sheet
The recommended level for most attics is to insulate to R-38 (or about 12 -15 inches, depending on the insulation type). R-Value is a measure of the insulation’s ability to resist heat flow. The higher the R-Value, the better the thermal performance.
Even if you have plenty of insulation, it may not be performing well due to cold air leaking through the insulation into the house. So make sure to look for signs of air leaks and seal them up as you find them. (source: ENERGYSTAR.gov)
For more information visit ENERGYSTAR Home Sealing
To take full advantage of the energy savings and long life of CFLs, it is best to use them in light fixtures you use the most and are on for at least 15 minutes at a time. Good locations include outdoor light fixtures, indoor fixtures in the living room, family room, kitchen, bedroom, recreation room, etc. This is not to say you should leave your lights on all day if you use CFLs. It is still a good habit to turn the lights off when you leave the room for an extended period of time. (source: ENERGYSTAR.gov)
In 1992 the EPA introduced ENERGY STAR as a voluntary labeling program designed to identify and promote energy-efficient products to reduce greenhouse gas emissions. Computers and monitors were the first labeled products. The ENERGY STAR label is now on over 60 product categories including major appliances, office equipment, lighting, and home electronics. EPA has also extended the label to cover new homes and commercial and industrial buildings. (source: ENERGYSTAR.gov)
If your concern is comfort, or having to wait for your house to heat up or cool down after you get home, invest in a programmable thermostat – it can begin to heat or cool your home 30-60 minutes before you get home, so the temperature is just right when you arrive. (source: ENERGYSTAR.gov)
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