Danville Utilities announced today that a system-wide audit and survey of electric, gas and water meters will be conducted over the next five months, beginning Monday, July 27.
The audit will require a contract team of meter readers to visit each property to locate and inspect meters and collect inventory data. TruCheck Utility Metering Solutions of Somerset, Ky, is the contractor.
“We want our customers to be aware of the audit because it involves a door-to-door sweep,” said Jason Grey, interim director of utilities. “Customers will see the contractor’s vehicles on their street, and the meter readers will be coming onto their property.”
Vehicles will be labeled with the contractor’s name and identified as a contractor of Danville Utilities. If there are any questions regarding the identification of the metering contractor vehicles, please call Danville Utilities’ main number at (434) 799-5270.
The meter readers will capture the GPS coordinates for the meter location, check the condition of the meters, and document and report any abnormal conditions that may exist. The readers also will check the site for any signs of tampering or unsafe conditions.
“It has been several years since we visited every property, so this audit will allow us to validate the metering system,” Grey said. “It’s a process that only can be determined by on-site investigations. The data collected will be confirmed with customer information in our billing system. In addition to the collection of data, we will receive a digital photo of each meter site.”
In addition, the team will follow the service line to pole to check for low lines, limbs and other possible hazards that could result in an unsafe condition or service problem in the future. The team also will check transformers.
The team will review more than 80,000 electric, gas and water meters over the course of the project.
Danville Utilities provides natural gas, water, wastewater and telecommunications services in Danville and distributes electricity to approximately 42,000 customer locations in a 500-square-mile service territory covering Danville, the southern third of Pittsylvania County, and small portions of Henry and Halifax counties.