The Danville Department of Social Services will limit customer’s access to the building effective Monday, March 23, to ensure the wellness of customers and staff amid the new coronavirus crisis.
Here is the notice issued by John Moody, local director of social services:
NOTICE
In consideration of the ongoing issues associated with the COVID-19 pandemic, and to ensure the wellness of our staff and customers, Danville Department of Social Services will limit customer’s access to the building, EFFECTIVE MONDAY, MARCH 23, 2020.
We will continue to operate under normal business hours in order to provide services to customers and community partners, as warranted.
Please free to follow up with the information noted below, as needed.
PUBLIC ASSISTANCE (Benefits)
Customers will have the ability to apply online at www.commonhelp.virginia.gov or by telephone at 1-855-635-4370. In addition, an application can be mailed by calling (434) 799-6543.
Replacement SNAP Cards may be obtained by calling 1-866-281-2448.
Pick up for vault cards for expedited applications or reapplications will be scheduled with the Eligibility Worker.
Customers will be called by the eligibility worker for telephone interviews for new or reapplications on the day they apply. Face-to-face interviews will not be held until further notice for protection to the customers and staff.
Adult Services/Adult Protective Services
- If requesting long-term care screenings, please call (434) 799-6540. The information will be gathered telephonically.
- Adult Protective Services complaints, please call (434) 799-6540 or the Virginia State Hotline at 1-888-832-3858.
